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If You Have Trouble Accessing Your Account or Placing Holds...
We've received reports from some users who are having trouble accessing or using their patron account since our recent update.
If you're experiencing issues, clearing your browser's cache and deleting all stored cookies from your browser will, in most cases, solve the problem.
If that doesn't work, the next step would be deleting any saved passwords. With recent versions of Firefox, you can view your password file and delete any specific to MVLC. With recent versions of IE, you'll likely need to delete all saved passwords.
If you're unfamiliar with how to do this, using a search engine such as Google and using your browser name and version and what you wish to to, e.g. "clearing cache and cookies" as your search terms should return instructions on how to do this for your specific browser.
We apologize for any inconvenience.
New Services Starting December 5th Require New Passwords
As of December 5th, you have the ability to update your e-mall address online, and, if you wish, to select a username other than your library barcode number. In order to provide these services, we’ve needed to make some changes to the level of system security we employ, which will require you to update your password. As of December 5th, we’ve disabled the legacy “PINs” from our previous system and you will need to select a new, more secure password for your user account that meets current Internet standards.
What you’ll need to do:
Now when you log into your account for the first time, you’ll be automatically prompted to change your password. You’ll need to select a password that’s at least seven characters long and contains both letters and numerals. Once you make this change, you’ll be able to log into your account. Should you forget your new password, you’ll still have the ability to update it online. Your library also has the ability to reset your password or to assign you a temporary password that will allow you to reset your password yourself online.
When it comes to efficiency, libraries wrote the book
In the past decade, overall funding to all types of libraries across the Commonwealth through the Massachusetts Board of Library Commissioners (MBLC) has dropped by 39% while libraries experienced a dramatic surge of 50% in library visits. Through cooperation, consolidation, and the use of the latest technology, libraries were able to meet the growing demand for library services during the funding decline.
The challenge for libraries comes as local and state budget cuts to libraries jeopardize the very services that residents are using more than ever. In order to help libraries continue these services the Massachusetts Board of Library Commissioners presents a FY2012 Legislative Agenda that considers the current economic reality and requests funding that will maintain core services.
Merrimack Valley Library Consortium
The Merrimack Valley Library Consortium is an alliance of 35 public libraries serving the Greater Merrimack Valley region of Massachusetts. From this page, you can connect to the MVLC on-line catalog and obtain information on the network and all member libraries.
Databases accessible to MVLC Patrons
This list is by no means a complete list, and some of our member libraries offer additional databases to their patrons. For more information contact your local library.
Contact us by EMAIL at NetMail@MVLC.org
